1. General Information
Shopinness is an online retail store offering a wide range of products including tools, gadgets, personal care, home accessories, and more. Please review our Terms and Conditions for more details.
Our commitment to providing exceptional service is paramount. We not only aim to meet your expectations but also strive to exceed them with every interaction. From the selection of products to the checkout process, we endeavor to create a seamless experience for our customers.
Every product listed on our site is carefully curated to ensure quality and reliability. We take pride in our extensive selection, which allows you to find exactly what you need with ease. Additionally, our user-friendly interface enables you to navigate through various categories conveniently.
To further enhance your shopping experience, we offer detailed product descriptions, customer reviews, and high-quality images. These features help you make informed purchasing decisions, ensuring that you receive the best value for your money.
All purchases made through our website are subject to the following terms.
In addition to accuracy and completeness, it is essential to keep your contact information up-to-date. If you change your email address or phone number, please notify us promptly to avoid any issues with order confirmations or customer service communications.
We understand that certain products may have limited availability due to high demand or supply chain constraints. In such cases, we will notify you as soon as possible to discuss alternative options or to confirm when the item will be back in stock.
In terms of order cancellations, if you realize you’ve made a mistake after placing an order, please reach out to our support team immediately. We will do our best to assist you and rectify the situation before the order is processed.
2. Orders
- When you place an order, you agree to provide accurate, complete, and current information.
- All orders are subject to availability and confirmation of the order price.
- We reserve the right to refuse or cancel any order if fraud or an unauthorized transaction is suspected.
When shopping with us, it’s important to understand that pricing can fluctuate based on market trends, demand, and availability. We recommend checking our website regularly for the most current pricing and promotions to take advantage of the best deals.
Customers should also be aware that taxes may apply depending on their location. We encourage you to familiarize yourself with local regulations regarding online purchases to ensure compliance and avoid unexpected charges.
Shipping costs can vary based on the weight and size of the items purchased, as well as the chosen shipping method. We provide multiple shipping options to cater to your needs, including express and standard delivery services.
3. Pricing & Currency
- All prices are listed in Euro (EUR) by default.
- Shopinness reserves the right to change prices at any time without prior notice.
- Any applicable shipping or import duties are the customer’s responsibility.
4. Payment
- We accept secure online payments through major payment providers.
- Payment must be made in full before order processing and shipment.
5. Shipping
- We ship worldwide. Delivery times vary depending on destination and product availability.
- Estimated delivery time is usually between 7–20 business days.
- We are not responsible for delays caused by customs or postal services.
For international shipments, customs regulations may apply, and additional fees could be incurred. It is advisable to check with your local customs office to understand any potential charges that may arise upon delivery.
We value your time and understand that waiting for a package can be frustrating. Therefore, we provide tracking information for all orders, allowing you to monitor the status of your shipment until it arrives at your doorstep.
Should there be any delays in shipping, we will communicate promptly and keep you informed throughout the process. We appreciate your understanding in situations beyond our control.
For returns, we encourage customers to keep their receipts and any relevant order confirmations to streamline the process. This information helps us verify the purchase and expedite the return or refund request efficiently.
6. Returns & Refunds
If you are unsure whether a product is eligible for return, please consult our detailed Return & Refund Policy, available on our website, or contact our customer support for clarification.
We also encourage feedback from our customers regarding their return experience. Your insights help us improve our services and ensure we meet your needs effectively.
- Customers may request a return or refund within 14 days of receiving the product.
- Products must be unused and in original packaging.
Protecting our intellectual property is crucial. We actively monitor and take action against any unauthorized use of our content, ensuring that our brand and products remain unique and recognizable in the market.
Read our Return & Refund Policy →
7. Intellectual Property
- All content on this website is the property of Shopinness unless otherwise stated.
- Unauthorized use or duplication is strictly prohibited.
8. Limitation of Liability
- Shopinness is not liable for any indirect, incidental, or consequential damages related to your use of the website or products.
Furthermore, we encourage our customers to respect the intellectual property of others. By supporting original content and products, we contribute to a fair and competitive marketplace.
In the event of a dispute, we recommend attempting to resolve it amicably. Our customer service team is available to assist and mediate any concerns you may have regarding your experience with Shopinness.
These terms are designed to protect both you and Shopinness. We encourage you to familiarize yourself with them to ensure a smooth shopping experience. Any updates to these terms will be communicated through our website.
Your satisfaction is our priority. For any questions or concerns regarding our terms or your shopping experience, please do not hesitate to reach out. We are here to assist you and ensure your experience with Shopinness is positive and hassle-free.
9. Governing Law
These terms are governed by and interpreted according to Swedish law, and you irrevocably submit to the exclusive jurisdiction of the courts in Sweden.
10. Contact Us
For questions about our terms, please contact us:
Email: info@shopinness.com
Website: www.shopinness.com